Privacy Policy

Last updated: 1, Jul 2026

This Privacy Policy explains how Super Technical FZCO and its affiliated group companies (“Super Technical,” “we,” “us,” or “our”) collect, use, and protect information when you visit our website at [insert live domain] (the “Site”) or contact us through it.

Super Technical FZCO is headquartered at Plot 19, Street S-109, JAFZA South, Dubai, United Arab Emirates, and operates through a network of affiliated entities across the UAE, Oman, Qatar, and India, including Sun Power Gen Engineering Pvt Ltd and Super Technical India Pvt. Ltd.

1. Information We Collect

a) Information you provide directly

When you use our contact or quote-request form, we collect:

  • Name
  • Email address
  • Phone number
  • Message content (including any project or product details you choose to share)
b) Information collected automatically

When you browse the Site, certain information is collected automatically via Google Analytics and standard web server logs, including:

  • IP address (typically truncated/anonymized by Google Analytics)
  • Browser type and device information
  • Pages visited, time spent, and referring/exit pages
  • Approximate geographic location (derived from IP address)
c) Cookies

The Site uses cookies set by Google Analytics to understand how visitors use the Site. You can control or disable cookies through your browser settings; doing so may affect some Site functionality.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and quote requests submitted through the Site
  • Provide information about our products and services
  • Understand and improve Site usage and performance through analytics
  • Maintain records for legitimate business purposes, including within our affiliated companies where relevant to fulfilling your inquiry (e.g., routing a request to the appropriate regional office)
  • Comply with applicable legal obligations

We do not sell your personal information, and we do not use form submissions for unrelated marketing without your consent.

3. Legal Basis and Applicable Law

Super Technical FZCO is based in the United Arab Emirates and processes personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

Because visitors to this Site may access it from India and other jurisdictions, we aim to handle personal data of Indian users consistently with the principles of India’s Digital Personal Data Protection Act, 2023 (DPDPA), including purpose limitation and providing a means to request correction or erasure of your data (see Section 6).

If you access this Site from a jurisdiction with additional data protection requirements not addressed here, please contact us using the details in Section 8 before submitting personal information.

4. Sharing of Information

We do not sell or rent your personal information. We may share it with:

  • Affiliated Super Technical group companies, where necessary to respond to a regional inquiry or fulfil a request for products/services in a specific location
  • Service providers, such as Google (for analytics) and our hosting provider, who process data on our behalf under their own privacy and security terms
  • Legal or regulatory authorities, where required by law

5. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and for a reasonable period afterward for record-keeping, unless you request earlier deletion (see Section 6). Analytics data is retained according to Google Analytics’ standard retention settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing

To exercise any of these rights, contact us at info@supertechnical.com. We will respond within a reasonable time-frame.

7. Data Security

We take reasonable technical and organizational measures to protect the personal data we collect from unauthorized access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

This Site is intended for business audiences and is not directed at individuals under 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page indicates when it was last revised.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact:

Super Technical FZCO Plot 19, Street S-109, JAFZA South, Dubai, UAE Tel: +971 4 886 1800 Email: info@supertechnical.com